Harry has 35 years of experience as a software developer producing a wide variety
of products in a wide variety of computing environments.
He is available as a contract developer to design, develop, and maintain software for you.
HelpDesk is a full-featured HelpDesk ticket tracking product.
It can process user
trouble reports made by email, website, or voicemail. Members of the support team can
use HelpDesk to engage with the user in an email conversation, which is stored for
future reference. Support team members can also record the actions they take throughtout
the ticket's life. Even after the ticket is closed, it remains available for future
reference. The software can handle multiple teams, and each user can be given different
levels of authority for tickets assigned to each team. Team members can receive email
alerts when tickets are created or change their status.
Cue is a friendlier, more powerful version of Microsoft's "Active Directory Users And Computers".
Cue lets you edit users, computers, distribution lists, and security groups
in a friendly, easy way. It's easier to locate the object you want to edit,
and it's easier to edit the object once you get there. It lets you
export data, track changes to objects, enforce company policy about
objects, clone objects, and more.
Monitor a company's servers and network.
Mission Control consists of a series of individual monitors which watch for different
things, such as a Windows service going down, a server's disk getting too full, or
a network link going down.
If one of those things happens, the monitor sends a message to Mission Control's Hub which
decides who (if anyone) to notify depending upon things like the severity of the problem,
how long it has been since the problem was first reported, and who is responsible
for the support of that particular item. A summary display also shows a series of
"lights" which turn color depending upon the status of that part of the IT infrastructure.
Helps Manage NetApp Filers
Folderscape helps you manage NetApp filers by doing things like review storage capacity;
create and manage aggregates, volumes, and q-trees; easily see changes recorded in each
snapshot, and restore files and folders from snapshots; and much more.
Helps IT manage workstations
Each workstation can run the Gadget Agent. From a central control panel, you can
direct all agents or a sub-set of agents to perform tasks, such as displaying a
notification to the user, collecting information about files and folders,
deleting or copying files, changing registry entries, and much more.
Allows you to search all your file servers
Lets you quickly and easily search for files across all your file servers
based on file name, folder name, file type, file size, modification date.
The search utility has two versions: a simple one for end users and an
advanced one for IT and others.
Automatically delete old email
Email Terminator lets you define different classes of users. For each
class, you can define how long their email should be kept. You can have
different rules for different folders.
Helps users keep their email storage tidy
Lets users easily identify and--when appropriate--delete old email. It
will identify the email which is taking the most storage space, let users
view those messages, and delete them if warranted.
1990-Present Forest Oil Corporation
2009-Present Consortium for Older Adult Wellness
Recent Libraries/Environments: AngularJS, JQuery, JQueryUI, Node.js, ASP.Net
Older Languages: Various assembly languages, PL/I, COBOL, DIBOL, Tal, Various Basics, Java
Operating Systems: Windows, Macintosh, ONTap, MVS, Level/6, System/36, RSTS
Waite Publishing: Talk Java to Me
PAC Software: Now You C It, Doing It In C++, Speaking of Java, Painless Windows Programming,
Hello HTML, Starting with the Basics
B.A. Computer Science, University of Colorado at Boulder, 1978
Available on request